Secure warranty for your product
Be sure to sign up to receive the warranty included with your purchase.
Register your product details so we can help track your warranty
Complete the below form with all relevant information so we can keep track of your purchase. Should you then have any issues, we will know enough about you and your Hometech product to make the warranty claim a seamless one.
If you believe your product to be faulty, or perhaps isn't working how it should, please notify Hometech as soon as possible. You can contact us via phone on 0800 466 383 or email at info@hometech.co.nz
Should any products be determined by Hometech to be defective, such products will be repaired or replaced and returned within a reasonable time, free from defect. If Hometech provides a replacement product, the warranty on the replacement will last only for the balance of the original product period.
Please note that all Solatube products and accessories need to be installed by a Solatube Certified Installation Consultant.
What happens when things aren't working as they should
How long does my warranty last?
FAKRO Attic Stairs
3 Years
Solatube Daylighting System
Materials and Workmanship
10 Years
Light Add On Kit
5 Years
Ventilation Add On Kit
5 Years
Daylight Dimmer & Solar Night Light
5 Years
Extract Ventilation
Rangehoods (all)
2 Years
VS 3004 motor (1 room extract vent)
2 Years
VS 3003 motor (2 room extract vent)
1 Year
All other parts and installation
10 Years
Energy Recovery System (ERS)
Heat exchange unit (core)
Lifetime
All other parts and installation
5 years
Solar Star Attic Fan
Panel, motor and thermal switch
5 years
All other parts and installation
10 years
Sign up today to activate your warranty.
Let us know how the licensee did.
